Emotional about baggage

Some friends who recently flew from Australia to Europe were annoyed when a few bottles of alcohol in their luggage were broken, ruining some of their clothes. So, they took to social media to broadcast their displeasure with their airline.

What's going on with the baggage?
What’s going on with the baggage?

It got me thinking about the whole issue of baggage handling. I’ve been pretty lucky. My bag was torn by handlers at a German airport many years ago, but British Airways cheerfully provided me with a better one.

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