It seems like a case of damned if they do, damned if they don’t. Here’s a news story about a cruise line that’s under fire because it ruined a family’s holiday when it refused to allow two sick children to board.
And yet the same web site — and many others — regularly runs stories (such as this and this) about large numbers of passengers whose holidays are ruined because they got norovirus (“gastro” in Australian headline-writing parlance) on cruise ships.
I wouldn’t normally write about a press release announcing that a cruise line, or other travel company, had won some kind of award or distinction.
However, this is different. Holland America Line has announced that its ms Eurodam has registered a particular achievement for the 11th consecutive time. And that should interest everyone who has ever cruised, or has ever contemplated a cruise holiday.
It continues to amaze me that so many people who work in the hospitality industry don’t understand the basic rules of hygiene I learned as a child.
And how, despite millennia of experience in creating public buildings, and decades of public-health research, many restrooms (bathrooms, toilets, WCs … call them what you will) are still badly designed from a hygiene point of view.
I was sorry to read that more than 180 passengers on Royal Caribbean’s Explorer of the Seas were struck down by what the Australian media called a “stomach bug” on a recent cruise into Sydney.
I sincerely hope the inconvenience of being ill doesn’t put these people off taking further cruises. I feel their pain, because it happened to me during a cruise down the Suez Canal, but I can assure them that Royal Caribbean will look after them, and work hard to prevent a repeat.