We want affordable wi-fi!

There is one area where the hospitality industry has struggled (or is unwilling) to keep up and be competitive: the provision of internet services.

It is ridiculous in this day and age that some hotels, airlines and cruise ships offer near-extortionate prices for internet access (which, according to the United Nations, is a basic human right, no less).

Continue reading We want affordable wi-fi!

Cruise ship mind games

“Understanding the psychographic … of our current and future guests is the key – acknowledging and realising what they want from a holiday and then providing it for them.”


That’s a quote from P&O Cruises senior vice president Paul Ludlow talking about the thinking behind the design of the company’s newest ship.

Continue reading Cruise ship mind games

Boaty McBoatface sails again

The last time the British public were asked to name an oceangoing vessel, they voted overwhelmingly to call a research vessel “Boaty McBoatface”.


Undeterred, or perhaps inspired by that, P&O, the UK-based cruise line, has announced that it wants its passengers to help name its next ship.

Continue reading Boaty McBoatface sails again